Privacy Policy

Who we are

KCR Electrical Services (ABN 39 626 894 165) is a sole-trader electrical contractor based in Glenmore Park, NSW. This policy describes how we handle personal information collected through this website and our services.

What information we collect

We may collect the following information when you use our website or contact us:

• Name, phone number, and email address (from contact forms)
• Suburb and description of electrical work requested
• Photos uploaded to support a quote request
• Website usage data via analytics tools (see below)

How we use your information

Information submitted through our contact form is used solely to respond to your enquiry and provide electrical services. We do not sell, trade, or share your personal information with third parties except as required to deliver the service (e.g. sending an email via our form provider).

Analytics and tracking

This website may use Google Analytics (GA4) and Microsoft Clarity to understand how visitors interact with the site. These tools collect anonymised usage data including pages visited, time on site, and device type. No personally identifiable information is shared with these services.

You can opt out of Google Analytics tracking via the Google Analytics Opt-out Browser Add-on.

Contact form provider

Our contact form uses Web3Forms to process submissions. Form data is transmitted securely and delivered to our email. Web3Forms privacy policy is available at their website.

Data retention

We retain contact information only as long as needed to manage your enquiry or for legal compliance purposes. You may request deletion of your information by contacting us directly.

Your rights

Under the Australian Privacy Act 1988, you have the right to access personal information we hold about you and request corrections. To make a request, contact us at kcr.electrical.services@gmail.com.

Contact

For privacy-related enquiries:

KCR Electrical Services
Glenmore Park, NSW
kcr.electrical.services@gmail.com
0477 773 495